Terms

Clear terms for an early product.

Last updated August 22, 2026.

Preorder status

Cylumi is an early production product. Your payment reserves a unit from the next build batch. Images and demonstrations represent the working design; minor enclosure, finish, interface, and packaging details may change as production is finalized.

Timing

Estimated fulfillment is 4–6 weeks from purchase. This is a good-faith estimate, not a guaranteed delivery date. If a material delay occurs, we will notify you using the email on your order.

Use and care

Cylumi contains electronics and is not advertised as waterproof. Keep it away from water, extreme heat, and impacts. Product instructions supplied with the final unit control where they differ from this summary.

Contact

Email support@cylumi.com. Replace this draft address with your active support inbox before opening sales.